Quality of Deeds
To be able to act grants human beings with the sense of agency; to be able to influence what happens next. When having the possibility to act, human beings can accept responsibility. When there is no possibility to act, people take a moral distance towards others and even to their own self. Mediated presence is defined by interactions and transactions. One can find significant information and have significant communication. Many transactions can be done online. However, deeds that are done in physical presence have more psychological and ethical impact. When establsihing trust in communication processes in which on- and offline realities play a role, human beings need to balance the quality of deeds they are involved in to be able to maintain their centered sense of self. Pushing a button or giving someone a cup of tea have a distinct quality and effect as result.
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Intelligence in systems
Realizing the impact computers and systems have, the question that arises is whether, and if so in…
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The platonic heaven of mathematics
Warniers work is basically thinking and publishing these thoughts, which is why he only needs pen…
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Systems are tools
For Warnier systems are tools in the first place. He would not ever call them participants. Maybe…
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What goes wrong
Because of the current business models in software, we end up with very crappy software that we…
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The ideal situation
Computer words are very different from the words human beings use, because computer words have very…
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Samenvatting Presence and the Design of Trust (500 woorden NL)
In allerlei organisaties vraagt men zich af hoe men het beste met elkaar kan communiceren: wanneer…
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Summary Presence and the Design of Trust (300 words UK)
When is it appropriate to use email, chat or videoconference and when should one take the trouble…
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note 173
'Package time' had been developed further by this stage: "to divide the 69 hours into 23 equal…
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Situated Design
The claim for the global outreach of science and technology is criticized by Donna Haraway in her…
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Presence qualifies trust
Presence, I argue, is one of the major determinants in the negotiation of trust and truth. Because…
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Orchestrating negotiation
Every YUTPA possesses possibilities for action and distinct possibilities for feedback that…
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Formulating requirements
In design trajectories the formulation of design requirements is a crucial phase. In the design…
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Example 3: The Grameen Bank
The last example I want to elaborate upon concerns the Grameen Bank, the first bank that introduced…
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Example 2: Pro-Ana websites
Another example of a need to think different about the use of technology was posed to me by Heleen…
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Example 1: Voting
In the Netherlands in 2006 during the national elections, all voters were supposed to cast their…