Negotiation
Negotiation is a process that is part of many interactions. In negotiation a diversity of interests is formulated and seeks to find a balance between the different interests. Specific contexts influence negotiations by establshing trust in larger frames of reference. Human beings negotiate time and place, commitment and material goods among many other things. In online communication is fundamental to interaction. Trust is negotiated through technology's infrastructure, in connecting networks and in the establishment of identities and reputation.
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EXPERIENCE
Specifications
One of the reasons for the muddy software world we live in is, according to Warnier, that we don’t…
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EXPERIENCE
The ideal situation
Computer words are very different from the words human beings use, because computer words have very…
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ART
Proposing a feeling by technical means
Standing in the container will create the effect of being on open water. Within the container it…
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ACADEMIA
Samenvatting Presence and the Design of Trust (500 woorden NL)
In allerlei organisaties vraagt men zich af hoe men het beste met elkaar kan communiceren: wanneer…
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Article
Summary Presence and the Design of Trust (300 words UK)
When is it appropriate to use email, chat or videoconference and when should one take the trouble…
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ACADEMIA
note 204
The notion of the third point was inspired by Sergei Eisenstein. In film theory, Sergei Eisenstein
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ACADEMIA
note 202
It is also an experience that many people share who communicate over longer periods of time with…
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ACADEMIA
note 176
In the documentation folder I find the booklet "Where does Apple stand on AIDS?", published by…
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ACADEMIA
Presence qualifies trust
Presence, I argue, is one of the major determinants in the negotiation of trust and truth. Because…
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ACADEMIA
Situated Design
The claim for the global outreach of science and technology is criticized by Donna Haraway in her…
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ACADEMIA
Orchestrating negotiation
Every YUTPA possesses possibilities for action and distinct possibilities for feedback that…
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ACADEMIA
Formulating requirements
In design trajectories the formulation of design requirements is a crucial phase. In the design…
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ACADEMIA
Example 2: Pro-Ana websites
Another example of a need to think different about the use of technology was posed to me by Heleen…
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ACADEMIA
Example 3: The Grameen Bank
The last example I want to elaborate upon concerns the Grameen Bank, the first bank that introduced…
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ACADEMIA
Blurring You and not-You
The blurring between You and not-You creates confusions as well as solutions. In not-You spaces…
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ACADEMIA
To communicate with not-You
The four communication spaces that are defined by not-You are much more problematic for the…